All of our clients experience excellent customer service at all times. If you call or email us, we get back to within that day (or the next at the latest). You will not be waiting for a response and wonder if we’ve decided to jump ship.
We’ve heard the horror stories and we’ve learned from others mistakes.
Shawn at Graticle is a great person to work with. He created a fantastic new interactive website for the Academy Theater which is easy for us to maintain. He’s always available for support and to make larger changes if we need them. I highly recommend him for your custom website.
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Needed someone with WordPress skills to update a custom website with a ton of plug ins after originator left us high and dry. Found Graticle (Shawn) via WordPress search on Google. Shawn had it updated and running great in a short time. No problems, easy to work with and reasonable priced.
I really can’t fully express how great my experience was working with Shawn and Graticle. I work for a non-profit and our website had fallen into disrepair–we had even lost ownership of our domain name! But Shawn went above and beyond and walked me through the process of getting our domain name back, along with the complete design of the new site. I absolutely LOVED that he developed videos that walked us through the process of managing the website–from logging in, to editing photos, to changing content–he covered all the bases we needed to take care of our new site. This was particularly appreciated because, as a non-profit, we will likely be moving through web managers over the years and having these videos to pass on to each new manager will be an incredible relief, and will (hopefully) help us avoid the trap we fell into with our last site. He is the most responsible businessman I’ve ever worked with, he was extremely prompt in his replies to emails, and I never felt like he left us hanging or confused at any step along the way. I recommend his services with full marks! You won’t regret it!
Friends of the Willamette Valley National Wildlife Refuge Complex
Graticle started in 2009 out of Ridgefield, Washington. Not the ideal time to start a business (with a recession in full) but we’ve figured out how to stay ahead of the curve and work harder and better than the other guys. We started out with one thing in mind: Clients. We realized that a project is what you’re after but that’s not all. Our clients not only love what we create but also receive great care and appreciation throughout and after their project is completed. Need more proof? Read any one of our 70 customer reviews.