26 Tips for Municipality Websites

Municipal websites are a great way for residents to stay informed about what is going on in their community. Whether it’s local news, emergency notices, or upcoming events, municipal websites offer a wealth of information. However, not all municipality websites are created equally and there is plenty that can be done to improve them! In this blog post we will discuss 26 tips that you can implement right away to make your website more accessible and useful for everyone who visits.

Tip #01: Use clear and concise language

One of the most important things to remember when creating a website for your municipality is to use clear and concise language. This means avoiding complex terms and phrases, and making sure all information is easy to understand. Remember, your website should be accessible to everyone, regardless of their level of knowledge or reading ability.

Tip #02: Highlight key information in your municipality website navigation menu

The municipality website’s main navigation menu is the place where you should highlight all of the most important pages on your site. This includes any emergency services, local attractions, and city hall locations. Your municipality website visitors will want to find this information quickly in order to help them navigate your site.

Tip #03: Use a municipality website search bar for easy access to information

Another great feature that is often overlooked on municipality websites is a dropdown search box in the top navigation menu. This can be used as an alternative to navigating through pages and pages of content, instead allowing visitors to quickly find what they are looking for.

Tip #04: Make your municipality website mobile-friendly

Now more than ever, it is important to make sure your municipality website is mobile-friendly. With an increasing number of people using their phones and tablets to access the internet, it is essential that your site can be easily viewed on any device. This means ensuring all images and text are sized appropriately, as well as making sure your municipality website’s layout is user-friendly.

Tip #05: Keep municipality information up to date

In order for a municipality website to be useful, it must have accurate content that reflects what is going on in the community. This means updating all of your municipality blog posts regularly with the latest news, events, and photos. It is also important to keep your website’s contact information current so that residents can easily get in touch with you.

Tip #06: Use municipality website widgets

Widgets are a great way to add extra functionality to your municipality website. There are many different types of widgets available, such as social media feeds, weather forecasts, and event calendars. By using widgets, you can make sure your municipality website is always up-to-date and providing the most useful information possible for your visitors.

Tip #07: Install a municipality website chatbot

Chatbots are becoming an increasingly popular way for people to interact with websites. A chatbot is a computer program that simulates human conversation by responding to questions and comments. This can be a great way to provide customer service for your municipality website visitors, as well as answer any questions they may have about your community.

Tip #08: Use municipality website analytics to measure success

One of the best ways to determine if your municipality website is successful is by measuring its analytics. This means tracking things like how many people are visiting your site, what pages they are viewing, and how long they are staying on each page. By analyzing this data, you can get a better understanding of what works and what doesn’t on your municipality website, and make necessary changes accordingly.

Tip #09: Add videos and photos to your municipality website

Another great way to add visual interest to your municipality website is by using municipality videos and photos. This helps to engage your audience, as well as help them understand what is going on in the community. You can also use municipality images for social media posts or blog content, which will make it easier for viewers to share information about your municipality website with others.

Tip #10: Implement municipality widgets into a responsive design

In order to ensure that all of your municipality website visitors have an enjoyable experience regardless of their device, you should create a responsive site layout. With a responsive site layout, users are able to view and interact with the same content from any internet-enabled location – whether they’re visiting on mobile phone or laptop computer.

Tip #11: Make sure municipality websites load fast

One way to make sure people spend more time engaging with your municipality website is by making it load quickly . By designing and optimizing your municipality web pages properly, you can ensure that municipality websites load quickly and efficiently, allowing residents to get the information they need without delay.

Tip #12: Optimize municipality images for mobile devices

One easy way you can optimize a municipality image or photo for use with smartphones or tablet computers is by using JPG format instead of PNGs . The reason why this helps improve the speed at which photos load on these types of internet-enabled devices is because they often have smaller screens than laptop computer monitors – meaning less information needs to be displayed. By reducing file size as much as possible , you can help ensure municipality website photos load quickly for all visitors.

Tip #13: Add a blog to your municipality website

Adding a blog to your municipality website is another great way to keep residents engaged and up-to-date on the latest news and events in their community. By writing interesting and informative blog posts, you can help foster a stronger connection between your municipality and its residents.

Tip #14: Use municipality website forms to collect feedback

One great way to get feedback from your municipality website visitors is by using online forms. This can be a simple way to ask people their thoughts on certain topics, or find out what they think about the community as a whole. You can also use municipality website forms to gather contact information for future marketing purposes.

Tip #15: Add an online donation form to your municipality website

If you’re looking for a way to allow residents to donate money directly to your municipality, adding an online donation form is the perfect solution. This allows people who want to help out their community financially do so quickly and easily – without having to go through any extra steps. You can also use municipality website forms to collect payments for various municipality services.

Tip #16: Make sure municipality websites are ADA compliant

In order to ensure that everyone has equal access to information on municipality websites, it’s important that they are ADA compliant. This means taking steps like adding alt text descriptions to images and providing transcripts for any municipality videos. By taking these steps, you can help ensure your municipality website is accessible to everyone – regardless of their disability or internet-enabled device.

Tip #17: Add municipality video to your municipality website

Adding municipality videos is another great way to make sure all visitors are able to view valuable information on your municipality website. Not only can this be a fun and interesting way for you to showcase the community, it’s also an excellent method of avoiding misunderstandings that may occur with text-only content. By adding municipality video , you’ll help ensure there’s no confusion about any upcoming events or changes in services offered by the municipality .

Tip #18: Use municipality website surveys to collect feedback

Another great way to collect feedback from municipality website visitors is by using online surveys. This can be a simple way to ask people their thoughts on certain topics, or find out what they think about the community as a whole. You can also use municipality website surveys to gather contact information for future marketing purposes.

Tip #19: Use municipality websites as a communication tool

Municipality websites can be an excellent way to communicate important information to residents. By adding news articles, blog posts, event listings, and more, you can keep everyone up-to-date on the latest happenings in their community. You can also use municipality websites as a way to provide contact information for municipality representatives.

Tip #20: Make municipality website content easy to find

The more people who are able to view the municipality website, the better – it’s as simple as that. By making sure all of your most important pages (like the homepage) are easily found by search engines, you can help ensure even more residents learn about what their municipality has to offer. This increased visibility is likely to translate into an increase in traffic and revenue for your municipality .

Tip #21: Streamline access across multiple devices

Although desktop computers are typically used when browsing through municipal websites – it’s becoming increasingly common for people (especially those who live away from home) choose mobile devices like tablets and smartphones instead. In order to make sure everyone has equal access to information on municipality websites, it’s important that they are accessible across multiple devices.

Tip #22: Use municipality websites as a recruitment tool

Municipality websites can also be used as a powerful recruitment tool. By adding information about available jobs, you can help make it easier for interested residents to find out more and potentially apply. You can also use municipality website content to provide an overview of the municipality’s culture, values, and goals. This is likely to attract prospective employees who share similar values and are looking for a place where they can feel at home.

Tip #23: Choose an easy-to-use content management system (CMS)

When it comes time to build or redesign your municipality website, it’s important to choose an easy-to-use CMS. This will make it easier for you to manage and update your website over time. It will also help ensure that all visitors – regardless of their level of technical expertise – are able to find what they’re looking for.

Tip #24: Use municipality websites to create a positive online presence

Municipality websites can also be used as a way to build a positive online presence for the community. By showcasing all the great things that are happening in your municipality, you can help encourage potential residents and businesses to take a closer look. You can also use municipality website content to show off your municipality’s unique culture and personality.

Tip #25: Add municipality maps to your website

Maps are an important part of any municipality website. They can help people find their way around, see what’s available in their area, and more. By adding municipality maps to your website, you’ll make it easier for everyone – including those who are visiting for the first time – to find what they’re looking for.

Tip #26: Keep municipality websites updated with fresh content

Fresh, relevant municipality website content is key to attracting and retaining traffic. By adding new blog posts, event listings, news articles, etc., you’ll be able to keep your municipality website current while also providing potential visitors with reasons why they should return in the future. You can even add quizzes or contests if there’s a specific topic you want people to learn more about!

Municipality Web Design

In this blog post we have discussed 26 practical tips to help you make your website a more accessible and useful tool for residents. These changes will likely take some time, but each one is worth the effort when it comes to making sure that everyone can find what they need in an easy-to-access way. If any of these ideas sound appealing or if you want someone to implement them for you, give us a call! We would love the opportunity to work with you on improving your municipal website so that all citizens have access to important information about their community.

Call Today (360) 450-3711

Free Website Audit

Is your website at its best? Our free website audit will guide you through boosting performance and wowing your visitors.

More To Explore

The Rise of AI in Design

Discover the transformative role of AI in design, boosting efficiency and innovation. Learn how AI tools are revolutionizing the creative process.

Have a project you'd like to discuss?
Reach out today

Fill out the form, and we’ll contact you within one business day to discuss your project. You can also call us at (360) 450-3711 and we'll pick up.

Graticle delivered where their competitors didn't. I have now used them for multiple companies on both the website development side and for SEO with exemplary results. I highly recommend!
Joshua D.
Entrepreneur in Vancouver, WA


Of customers served in 15+ years in business

Fill this out and we’ll be in touch quickly.

"*" indicates required fields

Send us a quick message

Count on a friendly reply from our crew within the next business day. Looking forward to chatting with you! 🎉