It’s Not About You, It’s About Your Customers

February 18, 2019    Reading Time: 1 Minute

I see it all the time.

People making decisions about how something looks or functions to appeal to themselves.

Take the example of the business owner who wants to have as much red on their website as possible because it’s their favorite color.

Or, the Director of Marketing who can’t stand websites where users scroll to learn more. They want everything on the homepage “above the fold.”

It’s great to have ideas and opinions because those same ideas and opinions have got us where we are.

The problem is when you forget about your customers in the process.

It’s easy to do.

But you must focus on your customer’s needs, not your own.

You must know your customers struggles, wants, and desires.

How can your business help them get where they want to go?

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Last updated on February 18, 2019. Shawn is the President of Graticle, Inc.

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The Friends of the Ridgefield National Wildlife Refuge are so thankful to Graticle Design for their amazing work! They re-vamped and updated our website in the time promised, and made it so user-friendly! It is so easy now to go in and edit, change and move things around compared to before. The user options are exponentially better than before, with easy add and use boxes, places to enter information while editing that will show up in multiple places throughout the website; and, my favorite part, easily editable and accessible buttons that can be added to every new webpage module. This makes linking people to important information, other pages on the website, other websites, and to our own uploaded content a breeze!

Shawn and his team made our site more mobile friendly (more as in, now it is mobile friendly!) and the video tutorials that were created to walk us through adding content to our new website are so clear and easy to follow, we had our new website filled with content and up and running in just a week, once the Graticle team finished creating it.

We would highly recommend Graticle for your website needs! Affordable and unbeatable quality and support.

Friends of the Ridgefield National Wildlife Refuge

www.RidgefieldFriends.org

Ridgefield, Washington

Working with Graticle was exceptional. They delivered exactly what we wanted for our site. Shawn is very professional and provides a great deal of knowledge in developing and creating websites.

Michael Nguyen

Owner

IndexPDX

www.IndexPDX.com

Portland, Oregon