It’s Not About You, It’s About Your Customers

February 18, 2019    Reading Time: < 1 Minute

I see it all the time.

People making decisions about how something looks or functions to appeal to themselves.

Take the example of the business owner who wants to have as much red on their website as possible because it’s their favorite color.

Or, the Director of Marketing who can’t stand websites where users scroll to learn more. They want everything on the homepage “above the fold.”

It’s great to have ideas and opinions because those same ideas and opinions have got us where we are.

The problem is when you forget about your customers in the process.

It’s easy to do.

But you must focus on your customer’s needs, not your own.

You must know your customers struggles, wants, and desires.

How can your business help them get where they want to go?

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Last updated on May 04, 2020. Shawn is the President of Graticle, Inc.

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It has been a real pleasure working with Shawn at Graticle Design. He has a real talent for helping clients develop a website that reflects their product, as well as their own personal vision. Throughout the process he uses videos to help his clients understand how their website will work. And most important, he is always open to ideas and suggestions to ensure that their individual needs are met. Without reservation, I would recommend Graticle to friends and colleagues who are seeking a website designer.

Bonnie Emerson

Owner

BestEver Handwriting

www.BestEverWrite.com

Modesto, California

What else is there to say besides “Have you called Shawn with Graticle yet?” After having seen his work portfolio and again having seen his submissions for another project with which I’m involved, I knew his abilities. In the fall of 2016, I engaged Graticle to re-design & re-brand a logo for a local Little League charter with which I’m affiliated. I have him some design elements and he came back with the product we now use to identify our league and our brand! Could not be happier!

He’s prompt, professional, and knocks it out of the park with quality. Do yourself a favor: pick up the phone or start up your computer, then contact Graticle to get your brand moving in an energetic, highly-functional, and professional direction. You won’t regret it!

Josh Bryant

Taft Westside LIttle League

tshq.bluesombrero.com/taftwestsidelittleleague

Taft, California