It’s Not About You, It’s About Your Customers

February 18, 2019    Reading Time: < 1 Minute

I see it all the time.

People making decisions about how something looks or functions to appeal to themselves.

Take the example of the business owner who wants to have as much red on their website as possible because it’s their favorite color.

Or, the Director of Marketing who can’t stand websites where users scroll to learn more. They want everything on the homepage “above the fold.”

It’s great to have ideas and opinions because those same ideas and opinions have got us where we are.

The problem is when you forget about your customers in the process.

It’s easy to do.

But you must focus on your customer’s needs, not your own.

You must know your customers struggles, wants, and desires.

How can your business help them get where they want to go?

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Last updated on February 18, 2019. Shawn is the President of Graticle, Inc.

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Wow, what can I say?

Working with Shawn and the team at Graticle has made launching our website not only easy and stress-free, but fun! Our website looks wonderful, it looks beautiful and clean and is easy to for clients to navigate and order products. I love that it is mobile friendly and formats great on the phone. They really took the extra steps to make sure it came out exactly how we wanted and even made videos explaining step by step and page by page how to change or add to the website including changing text and images, adding products, etc. Shawn has made this a wonderful experience and helped create a great site that accurately represents our business. Not only will I recommend Graticle to other companies but also plan on having them do more work for us in the future.

Asia Robbins

Little Island Creamery

LittleIslandCreamery.net

Cathlamet, Washington

Shawn’s commitment to getting our web app designed in a way that it was easy to use and looked professional, and his coordination with our CEO and developer was awesome! Highly recommend any company looking for a designer to check Shawn out.

Brandy Thiesen

Support Director

TruBid

www.TruBid.co

Fresno, California