It’s Not About You, It’s About Your Customers

February 18, 2019    Reading Time: < 1 Minute

I see it all the time.

People making decisions about how something looks or functions to appeal to themselves.

Take the example of the business owner who wants to have as much red on their website as possible because it’s their favorite color.

Or, the Director of Marketing who can’t stand websites where users scroll to learn more. They want everything on the homepage “above the fold.”

It’s great to have ideas and opinions because those same ideas and opinions have got us where we are.

The problem is when you forget about your customers in the process.

It’s easy to do.

But you must focus on your customer’s needs, not your own.

You must know your customers struggles, wants, and desires.

How can your business help them get where they want to go?

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Last updated on May 04, 2020. Shawn is the President of Graticle, Inc.

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Great service and response time. We set up an appointment for some company branding and I was asked some very specific questions and we went over some images, they created a perfect design and a quick turnaround. Graticle is definitely who we will use for all of our design and I will recommend them to anyone needing their service.

Adrien

Owner

Longview, Washington

The BEST graphic artist I have worked with in the past 20 years. Found him (surprisingly) on Craigslist. Extremely fast, affordable, and the best quality of work I’ve ever received. He very carefully listened to my ideas and produced graphics exactly reflecting my vision. Shawn’s work exceeded my expectations. His quality of work was also complimented by the printing company who usually reserves comments.

Candy Jackson

Portland, Oregon