Most Common Website Mistakes

February 18, 2019    Reading Time: < 1 Minute

As you can guess, there are countless numbers of mistakes people make with their websites.

I want to focus on the most common we notice every day.

Hero Area

This is the first thing that people see when your website loads.

Since it’s the first, you want to get right.

The hero image needs to accomplish three things in the first few seconds:

1) What you do
2) Why that makes the customer’s life better
3) What they must do to take action

Sounds simple, but like anything simple, it can be difficult.

The temptation for a business is to list every feature or service they provide. The problem is, the visitor can’t understand what you do. It’s too much work for them to figure out. They are confused and they leave.

Imagine you have three seconds to tell a prospective customer in person what it is that you do, write that down.

Hero Headline

With your hero headline, it needs to be:

1) Short
2) Benefit-driven
3) Customer-focused

Formula

The formula for creating a hero headline:

1) State the problem you solve.

2) Promise a transformation. If you can change your customers life in a big or small way, use that in the headline. Make the website focused on the customer.

3) Say what you do, simply. I also recommend a simple sub-heading listing a couple benefits your customer will have working with you or with your product(s).

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Written by Shawn Hooghkirk on February 18, 2019

Last updated on May 04, 2020. Shawn is the President of Graticle, Inc.

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Let me start by saying if you choose Graticle Design for your website needs, you’ve made the right choice!

Four months ago, I started a new online business. I hired a company that I had found online, to design and build my new business website. Let’s just say, it has been a complete nightmare the past few months trying to get the work done that I needed on my site. I would email them when I needed something and sometimes get no response for days. Not to mention, the amount of time it took for them to get the work done and the high cost of their services. This situation had me extremely stressed out. I must add that I am not computer savvy. Therefore, I depended on this company for all of my website needs. Finally, after months of anxiety, frustration and utter disgust, I decided to search the web for a new website design company. I searched and interviewed many. However, I felt the most comfortable with Graticle Design. When I spoke with Shawn Hooghkirk, I felt a sense of trust and ease after our very first phone interview. Shawn actually took the time to listen and understand my concerns, expectations and everything I wanted for my website. After our first interview, I hired Graticle Design. This was the best decision for my business website and for myself as well. They are fast, efficient, reasonably priced and might I add, very skilled. I am beyond impressed with their service and I couldn’t be happier! I no longer have to stress and worry. I know that I can count on this company for all of my website needs. Most importantly, they do an incredible job!

Thank you Graticle Design! Your team is amazing!

Sincerely, Flickerfancy.com

Renee

Owner

Flicker Fancy

www.FlickerFancy.com

Michigan

I have been working with Shawn since the beginning. He has provided me with a great logo, ads, stationery and website. He works very quickly, has reasonable prices and provides exceptional customer service. I would recommend Graticle Design to anyone looking to improve the look of their company.

Laurie Fish

Owner

Primal Energy

PortlandPrimalEnergy.com

Portland, Oregon