My Web Designer Won’t Return My Phone Calls

February 28, 2019    Reading Time: < 1 Minute

Unfortunately, this happens often.

You started a project with a website designer and things started off on the right foot.

Eventually things turned.

Every other email you sent got a response. Details and deadlines missed. The person you hired used to answer your phone calls, now you can’t even get them to call you back.

What makes matters worse, it that you paid for a portion of the project up-front and have nothing to show for it.

What to do?

If I were you, I’d call them a couple more times and send a couple more emails within one week. If you still don’t hear anything, time to let go. It’s not going to get any better. For any number of unfounded reasons, the web designer has decided to move on and it’s better that you do as well.

We’ve picked up the pieces from countless web design projects just like yours. It’s always disappointing but it’s standard in this industry.

What’s next?

Gather the details of the project. Notes, emails, etc. If you can compile everything you worked on throughout the project, you won’t lose everything you started. You’ll have a good base, and odds are you may have even changed your mind on a few things.

Call Us First

I’d be remiss if I told you to start searching for another web design company.

Go ahead and give us a call (360) 450-3711 and find out how we’re different. (You can also email us here).

We serve customers all over the United States. We work remotely and have over 80+ reviews from our customers that showcases the quality of web design work you will receive.


If you do want to search online for another business, read our guide on how to find a reliable web design company.

Last updated on May 04, 2020. Shawn is the President of Graticle, Inc.

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I have been working with Shawn for several months. In my past life, I have worked with a variety of developers, so have some experience with this profession. I find that Shawn relates well to the needs of normal human beings who have a vision, but just want technical solutions. He communicates well, has reasonable prices, and delivers as promised. What more can you ask for.

Larry Crosby

Longview, Washington

The Friends of the Ridgefield National Wildlife Refuge are so thankful to Graticle Design for their amazing work! They re-vamped and updated our website in the time promised, and made it so user-friendly! It is so easy now to go in and edit, change and move things around compared to before. The user options are exponentially better than before, with easy add and use boxes, places to enter information while editing that will show up in multiple places throughout the website; and, my favorite part, easily editable and accessible buttons that can be added to every new webpage module. This makes linking people to important information, other pages on the website, other websites, and to our own uploaded content a breeze!

Shawn and his team made our site more mobile friendly (more as in, now it is mobile friendly!) and the video tutorials that were created to walk us through adding content to our new website are so clear and easy to follow, we had our new website filled with content and up and running in just a week, once the Graticle team finished creating it.

We would highly recommend Graticle for your website needs! Affordable and unbeatable quality and support.

Friends of the Ridgefield National Wildlife Refuge

www.RidgefieldFriends.org

Ridgefield, Washington