My Web Designer Won’t Return My Phone Calls

February 28, 2019    Reading Time: < 1 Minute

Unfortunately, this happens often.

You started a project with a website designer and things started off on the right foot.

Eventually things turned.

Every other email you sent got a response. Details and deadlines missed. The person you hired used to answer your phone calls, now you can’t even get them to call you back.

What makes matters worse, it that you paid for a portion of the project up-front and have nothing to show for it.

What to do?

If I were you, I’d call them a couple more times and send a couple more emails within one week. If you still don’t hear anything, time to let go. It’s not going to get any better. For any number of unfounded reasons, the web designer has decided to move on and it’s better that you do as well.

We’ve picked up the pieces from countless web design projects just like yours. It’s always disappointing but it’s standard in this industry.

What’s next?

Gather the details of the project. Notes, emails, etc. If you can compile everything you worked on throughout the project, you won’t lose everything you started. You’ll have a good base, and odds are you may have even changed your mind on a few things.

Call Us First

I’d be remiss if I told you to start searching for another web design company.

Go ahead and give us a call (360) 450-3711 and find out how we’re different. (You can also email us here).

We serve customers all over the United States. We work remotely and have over 80+ reviews from our customers that showcases the quality of web design work you will receive.


If you do want to search online for another business, read our guide on how to find a reliable web design company.

Written by Shawn Hooghkirk on February 28, 2019

Last updated on May 04, 2020. Shawn is the President of Graticle, Inc.

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Graticle Design has built my last two websites. My web designer Shawn did a fantastic job. The newest version of my website looks like I spent way more on it than it ended up costing. If you want to look like a million bucks for a very competitive rate, I suggest using Graticle Design.

Mike

Real Estate Agent

The Real Estate Group

www.MyBrokerMike.com

Manhattan Beach, California

Graticle is the best in designing amazing websites that clearly communicate who you are and what you do. Their attention to every detail and helpful suggestions made our site build a real treat. In addition to their professionalism, Graticle has phenomenal customer service. Their approach is unmatched and the result is beyond expectation. We are excited about all the work Graticle has done for us and sincerely recommend their work!

Ron & Jen van der Beken

Owners

vanderBeken Remodel

www.vanderBeken-Remodel.com

Tulalip, Washington