Questions to Ask Your Web Designer Before Hiring Them

July 20, 2022    Reading Time: 7 Minutes

If you’re in the market for a new web designer, it’s important to ask the right questions before making your decision. Not all web designers are created equal, and you want to make sure you find one that is a good fit for your business. In this blog post, we will discuss the top questions you should ask potential web designers before hiring them. By asking these questions, you will be able to get a better idea of their skills and what they can offer your business.

How long have you been in business?

This first question is important because it will give you an idea of the web designer’s experience level. If they have been in business for a long time, they are likely to be more experienced and have a better understanding of the industry. On the other hand, if they are just starting out, they may be more willing to take on your project and offer lower rates.

What is your experience with designing websites?

Make sure to ask about the web designer’s experience in designing websites. This will give you an idea of their skills and whether or not they are a good fit for your project. If they have designed websites similar to what you are looking for, they are likely to be a good choice. However, if they have only designed simple websites, they may not have the experience you are looking for.

How do you approach web design projects?

The web designer’s approach to projects will give you insight into their design process. You want to make sure they have a clear understanding of your goals and objectives for the project. They should also be able to provide you with a timeline of when they expect to have the project completed.

What is your web design process?

The web designer’s process will give you a better idea of how they work and what to expect from them. Some web designers prefer to work closely with their clients, while others take a more hands-off approach. It’s important to find a web designer whose process works well for your business.

What is your design style?

When it comes to web design, there are many different styles. Some web designers prefer clean and minimal designs, while others go for more complex and detailed designs. It’s important to find a web designer whose style aligns with your business.

Do you have any examples of previous work?

This is an important question to ask because it will give you an idea of the web designer’s skills and experience. It’s also a good opportunity to see if their design style is a good fit for your business. If they don’t have any examples of previous work, that’s not necessarily a red flag, but it’s something you should take into consideration.

What is your turnaround time?

The web designer’s turnaround time will give you an idea of how long it will take them to complete your project. If you need the project completed quickly, you will want to make sure the web designer can meet your timeline. However, if you’re not in a rush, you may be able to get a better deal by working with a web designer who has a longer turnaround time.

When would you be able to start?

This question is important to ask so that you can gauge how soon the web designer will be able to start working on your project. If they have a lot of other projects lined up, it may take them longer to get started on yours.

What kind of support do you offer?

After your website is designed and launched, you will likely need ongoing support from your web designer. This could include anything from updating your website content to adding new features. You want to make sure the web designer you hire is willing to provide you with the support you need.

What are your areas of expertise?

This question will help you to understand what the web designer’s strengths are. If you need a web designer with experience in e-commerce, for example, you want to make sure they have that expertise. By asking about their areas of expertise, you can get a better idea of whether or not they are a good fit for your project.

Can you write the content for my website?

If you need help with writing the content for your website, you will want to ask if the web designer can assist you. Some web designers are also copywriters and can help you create compelling content for your website. However, not all web designers offer this service, so it’s something you will need to inquire about.

What are your rates?

This is an important question to ask because you want to make sure you can afford the web designer’s services. Rates can vary depending on the web designer’s experience, the scope of the project, and other factors. Be sure to get a clear understanding of the web designer’s rates before making your decision

How do you handle revisions?

Revisions are bound to happen, so you want to make sure that the web designer is willing to work with you until you are happy with the final product. Some web designers charge for revisions, while others include them in the initial price. Be sure to ask about this before making your decision.

What is your policy on copyright and ownership?

You want to make sure that you will own the rights to the web design once it is completed. Some web designers retain the copyright to their work, while others transfer it to the client. Be sure to ask about this before hiring a web designer.

Do you provide SEO services?

If you want your website to be visible in search engines, you will need to make sure the web designer can provide SEO services. This includes things like optimizing your website for relevant keywords and making sure your website is mobile-friendly.

Do you have clients in my industry?

If you have a specific industry, it’s important to find a web designer who has experience working with clients in that industry. This will give you confidence that they understand your business and can design a website that meets your needs.

Do you have clients I can speak to?

If the web designer has clients in your industry, they should be able to put you in touch with some of them. This is a great way to get first-hand feedback about the web designer and their work.

Do you offer any other services?

Some web designers offer additional services, such as search engine optimization (SEO) or social media marketing. If you need these services, be sure to ask if the web designer offers them.

What is your cancellation policy?

You never know when you might need to cancel a project, so it’s important to know the web designer’s cancellation policy. Some web designers charge a fee for cancellations, while others allow you to cancel without penalty. Be sure to ask about this before making your decision.

Who will I speak to if I have questions?

You will likely have questions throughout the web design process, so it’s important to know who you will be able to contact. Some web designers have customer service teams that you can contact, while others prefer to communicate directly with their clients. Be sure to ask about this before hiring a web designer.

How is maintenance handled?

After your website is designed, there will be ongoing maintenance needs. You want to make sure that the web designer is willing to provide you with the support you need to keep your website up-to-date.

Can I manage the website myself?

If you want to be able to update your website yourself, you need to make sure that the web designer can provide you with a content management system (CMS). This will allow you to make changes to your website without needing to know how to code.

Do you provide website hosting?

After your website is designed, you will need to find a place to host it. Some web designers offer this service, while others do not. Be sure to ask about this before making your decision.

How do you handle website security?

Website security is important for every website. You want to make sure that the web designer you hire is willing to take the necessary steps to keep your website secure. This could include anything from installing a web application firewall, to keeping your website updated.

Do you provide domain name registration?

You’ll need to register a domain name for your website. This is the address that people will use to access your site.

Do you have any experience with e-commerce?

If you plan on selling products or services online, you’ll need a web designer with experience in e-commerce. They’ll be able to help you set up a payment gateway and design a user-friendly checkout process.

What are your payment terms?

This is an important question to ask so that you can understand when and how you will need to pay the web designer. Payment terms can vary depending on the web designer’s policy, the scope of the project, and other factors. Be sure to get a clear understanding of the web designer’s payment terms before making your decision.

Do you have any questions for me?

This is an important question to ask because it shows that the web designer is interested in your project and wants to make sure they understand your needs. It’s also a good opportunity for you to ask any questions you may have about the web designer’s services.

Red flag answers to be on the lookout.

They don’t have many (or any) questions for you

If they don’t have any questions for you, it may be a sign that they’re not interested in your project or don’t understand your needs. This is a red flag that you should be on the lookout for.

They’re not willing to give you contact information for past clients

If the web designer is not willing to put you in touch with some of their past clients, it’s a red flag. This is a great way to get first-hand feedback about the web designer and their work.

They’re not willing to give you a clear answer on pricing

If the web designer is not willing to give you a clear answer on pricing, it’s a red flag. You should be able to get an estimate of the web designer’s fees before making your decision.

They are not willing to provide you with a detailed proposal

If the web designer is not willing to provide you with a detailed proposal, it’s a red flag. A proposal should include an overview of the web designer’s services, as well as a timeline and cost estimate for the project.

They don’t have a portfolio of previous work

If the web designer does not have a portfolio of previous work, it’s a red flag. A portfolio is a great way to see the web designer’s style and skills.

They’re not willing to put anything in writing

If the web designer is not willing to put anything in writing, it’s a red flag. You should always get a contract from the web designer that outlines their services and fees. This will protect you in the event that there are any disagreements down the road.

They’re asking for 100% upfront

If the web designer is asking for 100% of the project fee upfront, it’s a red flag. You should never have to pay the entire fee upfront. A deposit is typically required, but the web designer should not ask for the full amount until the project is completed.

Something doesn’t feel right

If you have a gut feeling that something is not right, it’s probably best to trust your instincts and look for another web designer. There are plenty of web designers out there, so there’s no need to work with someone if you’re not comfortable with them.

Conclusion

So, before you hire your next web designer, be sure to ask them these questions. If you’re looking for a team of experienced professionals who can help take your business to the next level, we at Graticle Design would be happy to assist. Contact us today to learn more about our design sew we can help you achieve success online. Call (360) 450-3711.

Written by Shawn Hooghkirk on July 20, 2022

Shawn is the President of Graticle, Inc.

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