Struggling to Get Website Leads? Try These 15 Proven Fixes

Generating quality leads from your website is one of the biggest challenges businesses face today. You’ve spent time and money getting your site up and running, maybe even driving some traffic, but the phone’s not ringing, the inbox is quiet, and conversions are flat.

If that sounds familiar, you’re not alone.

The good news? There’s almost always a reason why your website isn’t generating leads. And better yet, it’s usually fixable. In this post, we’ll walk through practical, proven strategies to turn your site into a lead-generating machine.

1) Clarify Your Value Proposition

The first thing visitors want to know when they land on your site is: what’s in it for me?

If your homepage (or any page) doesn’t clearly state what you do, who it’s for, and why it matters, you’ve already lost the lead.

Fix:

  • Add a clear headline and sub headline at the top of your homepage.
  • Use customer-focused language that speaks to pain points and benefits.
  • Avoid jargon. Be simple, direct, and human.

Example:
Instead of: “We provide custom digital solutions for business ecosystems.”
Try: “We build websites that bring you more customers and better results.”

2) Make Your Calls to Action Unmissable

Your site may be beautifully designed, but if users don’t know what to do next, they’ll leave.

Fix:

  • Place a clear call to action (CTA) above the fold.
  • Repeat it throughout the page in logical places.
  • Use action-oriented language: “Request a Quote,” “Schedule a Call,” “Get Started.”
  • Avoid weak or passive CTAs like “Learn More.”

Bonus: Use contrasting button colors so your CTA stands out visually.

3) Cut the Clutter

A crowded or confusing website will overwhelm users and drive them away. Clean layouts convert better.

Fix:

  • Stick to one primary goal per page.
  • Remove unnecessary animations, auto-playing videos, or multiple CTAs.
  • Use white space to guide focus and reduce friction.

Ask yourself: What do I want the visitor to do? Then remove everything that gets in the way.

4) Use Lead Forms That Don’t Scare People Off

Nobody wants to fill out a 10-field form just to ask a simple question.

Fix:

  • Only ask for the essentials: Name, Email, maybe one more field.
  • Add optional fields only if they help qualify leads.
  • Use smart tools that allow conditional logic (e.g., Typeform, Gravity Forms).

And yes, make sure the form works on mobile.

5) Add Trust Signals

Before someone fills out a form or contacts you, they need to feel confident you’re legit.

Fix:

  • Display real customer testimonials, ideally with names and photos.
  • Showcase reviews, awards, certifications, or press.
  • Include recognizable client logos (if applicable).
  • Make your contact info easy to find.

6) Improve Page Load Speed

If your site takes more than a few seconds to load, many users will bounce before they even see your message.

Fix:

  • Compress images.
  • Use fast, secure hosting.
  • Remove unused scripts or plugins.
  • Utilize a content delivery network (CDN).
  • Run your site through Google PageSpeed Insights for specific recommendations.

7) Optimize for Mobile

More than half of website traffic comes from mobile devices. If your site isn’t mobile-friendly, you’re leaving leads on the table.

Fix:

  • Use responsive design so your site adapts to any screen.
  • Make sure buttons and forms are easy to tap.
  • Check your mobile page speed.

8) Add Live Chat or Chatbots

Many people have questions before they’re ready to fill out a form. Give them a way to ask in real time.

Fix:

  • Add a live chat widget or chatbot to key pages.
  • Use it to qualify leads or route questions to your inbox.
  • Consider tools like Tidio, Drift, or LiveChat.

9) Create Targeted Landing Pages

Driving traffic to your homepage is fine, but dedicated landing pages convert much better.

Fix:

  • Create custom landing pages for specific campaigns, services, or audiences.
  • Remove distractions (navigation, extra links).
  • Focus on one offer with a single, strong CTA.

Example: A Facebook ad for “Commercial Roofing Services” should lead to a page just about that.

10) Use Clear, Compelling Copy

Design catches the eye, but it’s the words that convince someone to take action.

Fix:

  • Speak directly to your ideal customer’s needs.
  • Use short sentences and plain English.
  • Highlight benefits, not just features.

11) Add a Lead Magnet

Not every visitor is ready to buy. Give them something valuable in exchange for their email.

Fix:

  • Create a free guide, checklist, calculator, or resource.
  • Make it relevant to your service or audience.
  • Place it on your homepage or blog sidebar.

12) Make Sure Google Analytics & Conversion Tracking Are Set Up

You can’t fix what you can’t measure.

Fix:

  • Set up Google Analytics and Google Search Console.
  • Track key actions: form submissions, calls, downloads.
  • Review user behavior to spot drop-off points.

Bonus: Use heat maps (like Hotjar or Microsoft Clarity) to see where users click or stop scrolling.

13) Don’t Hide Your Contact Info

You’d be surprised how many businesses make it hard to get in touch.

Fix:

  • Add a clear “Contact” link in your top navigation.
  • Display phone number and email in your header or footer.
  • Make contact options available on every page.

14) Use Testimonials as Social Proof Throughout the Site

Instead of keeping all your testimonials on one page, spread them around where they matter most.

Fix:

  • Add testimonials near forms, services, and CTAs.
  • Highlight relevant reviews based on the topic of the page.
  • Consider adding a carousel or short quote blocks.

15) Include a Clear Thank You Page

A thank you page isn’t just polite—it’s a conversion opportunity.

Fix:

  • After someone fills out your form, send them to a thank you page.
  • Reinforce what will happen next (“We’ll be in touch within 24 hours”).
  • Include a link to your blog, portfolio, or another helpful resource.

Final Thoughts

If you’re struggling to get leads from your website, you don’t need to start over—you just need to make the right adjustments. Often, it’s a handful of small changes that make the biggest impact.

Focus on clarity, simplicity, and trust. Remove friction. Make it easy for people to take the next step.

This article was created by the team at Graticle Design, a full-service creative agency based in Longview, Washington. For over 15 years, we’ve helped businesses with everything from web design and branding to print and digital marketing. Our focus is on creating designs that don’t just look good—they work.

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