All of our clients experience excellent customer service at all times. If you call or email us, we get back to within that day (or the next at the latest). You will not be waiting for a response and wonder if we’ve decided to jump ship.
We’ve heard the horror stories and we’ve learned from others mistakes.
I highly recommend Shawn and Graticle Design!!! I reached out to Shawn after I read a review of Graticle that basically stated what I will reiterate here – Shawn actually delivers! If you have grown weary of trying to find a knowledgeable web designer who listens to your needs, and follows through on promises to build according to your vision, look no further! I searched the internet to find web design help, and only seemed to find disappointment. The first designer I contacted charged me $100 for an hour-long chat, and then fell completely out of communication. The second designer I spoke with was always too busy to get started on my project. Then, I went through a string of references from well-meaning friends, you know, the “I have a coworker whose nephew knows how to build websites” sorts.
Shawn listens patiently to understand what you want, and he is conscientious about keeping in communication. His rates are very reasonable, especially when one understands that Graticle operates in a highly dependable manner (hint: do your research, and set a budget so that you know what you can afford).
I feel extremely fortunate to have found Graticle Design, and will gladly repeat its praises to anyone who will listen.
Shawn is a delight to work with. He meets deadlines on time and always gives a heads up when he foresees that there may be delay.
Shawn has a strong design aesthetic and was easily able to convey a fresh and modern portrayal of our brand in all of the pieces that he has worked on.
Best of all, I love that I can go to him for advice on a project that I haven’t found a solution for yet. Shawn makes a great teammate to brainstorm a solution—one that will work for your business—and design goals.
Graticle started in 2009 out of Ridgefield, Washington. Not the ideal time to start a business (with a recession in full) but we’ve figured out how to stay ahead of the curve and work harder and better than the other guys. We started out with one thing in mind: Clients. We realized that a project is what you’re after but that’s not all. Our clients not only love what we create but also receive great care and appreciation throughout and after their project is completed. Need more proof? Read any one of our 94 customer reviews.