Whether you’re just discovering Graticle Design or you’ve been working with us for years, this page is here to answer the most common questions we hear. From what it’s like to start a project with us to how we handle ongoing support, you’ll find helpful information about our process, services, and what to expect. If you don’t see your question here, feel free to reach out—we’re always happy to chat.
We work with small to mid-sized businesses and organizations across a wide range of industries—industrial supply, legal, construction, trades, churches, food and beverage, real estate, and more. You’ll find everything from taprooms in Castle Rock and contractors in Marysville to fishing lodges in Alaska and excavation companies in Longview in our portfolio. The common thread? They’re serious about their brand and need a reliable, long-term design partner who delivers results and sticks around for the long haul.
We’re proudly based in Longview, Washington, and serve clients throughout the United States.
We’re based in Longview, Washington, and we’ve been in business since 2009. We focus on personalized service, long-term relationships, and high-quality custom design—not templates. Everything we build is tailored to your business, with results and support that actually stick around after launch.
It depends on the project size, but most websites take 6–10 weeks from kickoff to launch. We’ll give you a clear timeline before we start.
Since every project is unique, we provide custom quotes based on your goals, needs, and scope. If you’re looking for the cheapest option out there, we’re probably not the right fit—and that’s okay. We’ve spent years building a reputation for high-quality work, reliable service, and honest communication.
What you can expect: clear timelines, expert design, efficient project management, and results that last. But don’t just take our word for it—our 100+ client reviews speak for themselves.
If you value experience, quality, and a collaborative process, we’d love to hear from you. Request a quote to get started.
Not all websites are created equal. While budget options might seem appealing upfront, they often come with limitations, poor performance, and cookie-cutter designs. At Graticle Design, we build strategic, custom websites that are built to last—and built to grow your business.
Our clients come to us because they’re ready for a serious upgrade. They want a partner who will take the time to understand their goals, craft a design that sets them apart, and provide support long after launch. That’s what we do.
If you’re simply looking for the cheapest option, we might not be the right fit—and that’s okay. But if you’re after quality, strategy, and results, let’s talk.
We’re available Monday through Friday, 9am to 5pm (Pacific Time). We’re closed on weekends and major holidays, but we’ll always keep you informed about any upcoming time off or schedule changes. Clear communication is part of how we work.
Most projects begin with a 50% deposit to secure your spot and cover the initial work. The remaining 50% is due when the project is complete and ready to launch. For larger or longer-term projects, we’re happy to set up milestone-based payments to keep things manageable and transparent.
We have over a decade of experience in this industry, providing a wide range of valuable services. To learn more about each service we offer, simply click on the respective service.
Yes, branding is a big part of what we do. We can create a logo, color palette, typography system, and everything else you need to look polished and consistent.
Yes, we offer professional content writing services to help you create high-quality, engaging, and SEO-friendly content for your website. Our team will work closely with you to understand your brand voice and objectives, delivering compelling content that resonates with your target audience.
Yes, we have experience integrating websites with various third-party platforms. Whether you need an e-commerce store, CRM integration, or other custom integrations, we’ll work closely with you to meet your requirements.
Yes, we offer high-performance WordPress cloud hosting with daily backups, malware scanning, speed optimization, and ongoing support.
Absolutely. We offer ongoing SEO services and one-time audits to help your website rank better in Google and attract more of your ideal customers. Ask us about local SEO, too.
We sure do! Head on over to our Portfolio to view hundreds of our past projects.
Absolutely—we’ve worked with hundreds of clients over the years, and we’re proud to have 100+ reviews on Google. You can read many of their experiences on our Reviews page. If you’d like to speak directly with a past client, we’re happy to connect you.
We’ll talk with you during the project about how often you plan to update your website. From there, we can recommend a maintenance plan that fits your needs and budget.
When you need changes—whether it’s swapping out a photo, updating content, or adding a new feature—just send us an email or give us a call. Most updates are completed within one business day.
If your site is built on WordPress, we also offer plans that include regular updates, security checks, and plugin maintenance—all bundled into one simple package if you’d like.
We build every website with SEO in mind from the start—clean code, fast load times, mobile-friendly design, and intuitive navigation all come standard. These foundational elements help your site perform well on search engines like Google.
If you’re looking to go further, we also offer ongoing SEO services after launch. That includes keyword research, on-page optimization, content strategy, technical fixes, and performance tracking—all tailored to improve your rankings and bring in the right traffic.
Want to grow your visibility? Reach out to learn more about our SEO services.
In most cases, yes—but it depends on how your current site was built. Send us a quick message with the details of what you’d like to change, and we’ll let you know what’s possible.
Imagine this: You’re a bustling start-up, and you’ve just reached out to us for a website via our Quote Request Form. You’ve got big dreams – not just a website, but a logo and branding too. Your website is your launchpad, so we agree on creating a Home Page, Services Page, About Page, and a Contact Page. Sounds exciting, right?
Once we’re on the same page, we send you an agreement and invoice. You sign off on the terms, make a deposit (usually 50%), and voila! We’re off to the races.
First, we craft your logo and branding. Once that’s done, we dive into designing your website. And here’s the fun part – we keep you in the loop with design concepts, so you’re part of the journey. The result? A website (or logo, branding, etc.) that makes you jump with joy!
Next, we take care of the nitty-gritty details – buying your domain name, setting up hosting, security, and developing your website. Once it’s done, we give you a sneak peek at your website. If you love what you see, we hit the ‘Go Live’ button. You then pay the remaining amount on your invoice, and just like that, your project is complete! On average, this thrilling ride takes about 1 to 1.5 months from start to finish. Larger projects can take longer of course.
How much do we charge, you ask? Well, as a custom design studio, our prices depend entirely on the project. If you're hunting for the cheapest deal in town, we're not it. We've honed our skills over many years in the industry, delivering top-notch work to our clients. What does this mean for you? Superior products, excellent customer service, transparent communication, efficient project management, and speedy delivery times. Don't take our word for it - check out our 100+ customer reviews.
If you value these attributes and want a design that stands out, we'd love to chat. For a personalized quote on your project, just fill out our Quote Request Form.
While cost is an important factor, it's crucial to consider the long-term benefits of professional web design. Our experienced team at Graticle Design delivers high-quality, custom websites that are built to drive results. Investing in a professionally designed website can help you stand out from competitors, improve user experience, and ultimately increase conversions and customer trust.
Our doors are open from 9am to 5pm, Monday through Friday. We take a breather on weekends and during holiday periods.
We're big on communication and we'll always keep you in the loop about our working hours and any time-off we might be taking.
Kicking off any project with us involves an upfront payment of 50% of the total cost. This covers the time we dedicate to your project. Once we've crossed the finish line, we'll ask for the remaining 50%. For larger projects, we can break it down into smaller milestones.
We have been in business for over 15 years providing a wide range of valuable services. To learn more about each service we offer, simply click on the respective service.
We sure do! Head on over to our Portfolio to view hundreds of our past projects.
Indeed, we have served hundreds of customers and have over 100 customer reviews on Google. Feel free to check out the warm words of appreciation they've shared on our Reviews page. If you're interested in hearing firsthand about their experiences working with us, we'd be more than happy to facilitate those conversations.
We opened up shop 15+ years ago in early 2009! You can view our story on our About page.
Throughout the course of your project, we'll ask you about your expected frequency of website updates. This will allow us to craft a custom maintenance plan that aligns with your requirements and budget. Whenever you wish to make an update or introduce a new feature, just give us a call or send an email, and we'll implement the changes. Most client requests are fulfilled within a two-day timeframe.
Additionally, we offer WordPress maintenance plans designed to keep WordPress (along with its plugins) current, and we can conveniently bundle everything into a single package for you.
At Graticle Design, we prioritize optimizing your website for search engines like Google. During the development process, we implement SEO-friendly elements such as clean code, responsive design, optimized page speed, and user-friendly navigation.
In addition to building SEO-friendly websites, we also provide ongoing SEO services after your website launch. Our experienced team stays up-to-date with the latest SEO strategies to improve your website's rankings and visibility.
Our services include keyword research, on-page optimization, technical SEO, content creation, link building, and analytics reporting. We aim to attract targeted traffic, increase organic rankings, and help your business thrive online.
Contact us to learn more about our ongoing SEO services and how we can boost your website's performance in search engine results.
Usually, the answer is yes, but it really depends on your website.
Feel free to Contact Us and tell us about the changes you want to make. We'll get back to you with an answer!
Absolutely! We build websites using content management systems (CMS) such as WordPress, which allows you to easily update and manage your website content without technical expertise. We provide training and ongoing support to ensure you feel confident and empowered to make updates whenever needed.
We respond within one business day—often sooner.
Want to talk now? Call us at (360) 450-3711.
Yes, we actually answer the phone.
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Trusted for over 16 years, we design websites, graphics, and logos that help real businesses grow—with creative solutions built around your goals.
