Graticle Design has been a life saver for my company AGL Publishing. I initially developed the website, but as time has passed and technology has evolved, I realized I needed someone who could keep up with those tech challenges and changes. Being a book publisher, I am always looking for new ways to create unique advertising and marketing options, as well as meet the needs of my authors. Shawn has been there to help me at each stage of change. I come up with the ideas and he implements them. He is also my “calm in the midst of the storm” when my website is hacked, or my merchant account decides to create updates! To sum it up in a few words… A++ Customer service!
AGL Publishing, Inc.
Our school has worked with Graticle and Shawn for years now and without fail the service has been outstanding. Every request, small or large, gets an almost instant and clear response. Follow up questions are handled quickly and all the information is easy to follow – screenshots and videos are often used to talk you through the process. Alternatively, the issue is just sorted out instantly at their end. They always go above and beyond what you expect. No hesitation in recommending these guys without reservation!
Head of School
The Gardner School