Website repair · Nonprofit arts association · Kalama, WA
Kalama Artists & Makers: membership sign-ups working again before a membership drive.
The Kalama Artists & Makers Association (KAMA) is a nonprofit for local artists and makers. Its WordPress website sells memberships and event tickets, and the membership checkout quietly stopped working. We found the cause, replaced it with a supported tool, reconnected online payments and tested every step, in time for the association’s membership drive.
At a Glance
- 3membership tiers selling again: Advocate, Creator and Business
- ~1week from the board’s approval to a working checkout
- 1membership drive it was ready for
The Brief
A volunteer-run nonprofit needed one specific problem fixed quickly and for a set price, without rebuilding the website.
Find out why it broke
Memberships could not be bought, and nobody on the board knew why.
Fix it to last
A repair that would not break again the next time something updated.
Be ready on time
Sign-ups working before the membership drive.
What We Fixed
A focused repair with a fixed quote, approved by the board before work began.
Found the cause
The tool behind the membership checkout had been retired, so new sign-ups could not go through.
A supported replacement
We swapped in a supported membership tool, chosen so the association is not back in the same spot next year.
Payments reconnected
Online payments run through the association’s own account again.
Tested start to finish
We walked through the whole sign-up, from the membership page to the payment screen, and sent screenshots of each step.
Event tickets checked
We also tested event ticket sales on the same site so the next workshop would not be affected.
Plain answers
We explained the one thing to avoid at checkout and quoted any extra work separately.
Questions About This Project
Can you fix one problem without redesigning my website?
Yes. We look at the problem, give you a fixed price and fix it. If we notice anything else, we tell you and quote it separately.
Do you work with nonprofits?
Yes. See websites for nonprofits.
Do you work with organizations in Kalama?
Yes. We are about 15 minutes up I-5 in Longview. See web design in Kalama.
Could you do this for my business?
That is what we do. Plan your project and we will send a clear quote, or start with a free audit of your current site.
Want results like this?
Start with a free website audit. We look at your site and tell you what is worth doing first.
Get a free website auditLooking for a web designer in Kalama? See our Kalama web design page.
